I often get disconnected when I'm surfing. Why?

3:06 AM Unknown 0 Comments

This could be due to several reasons:

Trying to reinstall the dialer.
A faulty modem. Try using a different modem.
Bad copper pair quality and/or connectivity from your house to the exchange.
Reboot your modem. This will re-synchronize the modem with the DSL Access Multiplexer at the local exchange. Wait for several minutes until the 'link' light stops blinking. If it does not, call your Customer Interaction Center for further assistance.

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